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How Do I . ?
‘How Do I’ is intended to provide the answers to commonly referenced questions. If the question you have in mind is not in the list, please e-mail us with your suggestions.
Please remember to check back here regularly as we will constantly update this section.
Common Questions
Q. How do I complete a Full Stock Check?
A. From the Main Menu you will select Stock Routines, followed by Stock Check/Period End Routines and then Stock Check The ‘Main Stock Room’. This will display the Stock Check Menu. From this point you will work through the options in the following order:
1.Start Stock Check Routine2.Print the Stock Check Sheets3.Count the Stock4.Enter the Stock Check Figures5.Print the Re-check Sheets6.Enter the Stock Check Figures for the re-check Items7.Print the Stock Discrepancy Report8.Complete the Stock Check Routine
Q. When and why do I need to complete the Period End Routine?
A. It is recommended that the Period End Routine is completed as soon as your Stock Check is closed at the end of each month. This will ensure that the Period figures in the stock records and supplier files are kept up to date and within the correct months.
Q. How do I record orders and deliveries in the Food & Beverage system?
A. Orders should be recorded in the Food & Beverage system as soon as the order is placed in order for those operating the system to be able to see the amount of a product currently on order if a customer makes an enquiry. In addition, as soon as the delivery is received it must be booked in to the Food & Beverage system to prevent the ‘On Hand’ amounts going into ‘negative stock’.
Q. How do I return stock items to a supplier?
A. To return stock items to a supplier (when you receive a credit note), you must process the transaction exactly the same way as you would for an order and delivery. The only exception is that you would place a ‘-‘ (negative) before the quantity you are returning. The delivery may then be booked-in the usual way.
Q. How do I reactivate an operator’s password when it has expired?
A. When an operator’s password has expired, to reactivate it you must go into the Operators File and type the operator’s first name in the password box. Press Enter and you will be asked to re-type the password. Select F2 Exit followed by F3 Accept to refresh the record. Select F7 Action to display the menu. Select Expire Password followed by Force Password Renewal and the exit from the record. Inform the operator to enter their password as their first name and then they will be prompted to change their password.
Q. How do I return items in the point of sale routine?
A. When you are in the Point of Sale screen, to return an item you must first sell the item again by either scanning the barcode or entering the PLU Number. You must then press the ‘Return Item’ button. This will turn the sale into a negative value. You can then continue the transaction in the normal manner.
