Refunding Deposits



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If you need to refund all or part of a deposit from a booking:

From the Point of Sale screen, select Bookings.

The Booking Screen will now appear.  Locate the booking you wish to add the deposit to and open the booking as below.

If you are refunding all of the deposit, change the amount in the Deposit column to be 0.00.

If you are refunding part of the deposit, change the amount in the Deposit column to be the amount of deposit you want to remain on the booking after the refund.

Exit from the booking and you will be returned to the Point of Sale Screen as shown below.

There will now be a transaction in the Point of Sale Screen for the refund of the Deposit.

You can then settle the bill in the usual manner by selecting the payment button on the screen or by selecting the applicable payment method on the keyboard as to how you are refunding the deposit to the customer.

A deposit receipt will be produced which should be given to the customer.

This procedure can also be followed for a Group Booking by amending the Deposit field on the Group Booking.