Suspending A Member



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Elite can be configured to automatically ‘Suspend’ members, if subscription fees are not paid on time, or in the instance that a ‘Direct Debit’ payment is not received.

However, if for some reason you wish to suspend a member, or the ‘Auto-Suspend’ functionality is not installed at your site, then it’s still very simple to suspend a member:

Select the ‘Type’ field on the ‘Address’ page of the customer record, and change the ‘Type’ from ‘Member’ to ‘Suspended’.

Please remember the implications of suspending a member.  In essence the membership card will stop working, which in turn, will remove any provides associated with the membership, including schemes, which supports the ability of the member to charge products to their credit, or levy account.