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Maintain Documents

Customer Routines

111

Selecting on an Existing Record
Getting The Most From Your System
How Do I … ?
Maintain Security Groups
Selecting a New Record
Printing Statements For An Individual
Print Standard Reports
Process Payments Received Prior to Renewal Date
Produce A Direct Debit BACS Report
Recurring Instructions
Reinstating A Member
Resigning A Member
Safe Adjustment
Safe Audit Reports
Safe Audit Report (Excel Export)
Safe Audit Report (Print/Preview/E-mail)
Banking
Petty Cash Routines
Sales Ledger Routines
Sales Ledger Transfer
Welcome
Security Safe Routines
Send Reminder Letters
Set-Up A Monthly Direct Debit Payment
Set-Up A One-Off Direct Debit Payment
Split Sales Ledger
Standard Customer Reports
Standard Financial Reports
Statement Run
Statements
Aged Debtors Reports
Analysis Audit Trail Reports
Analysis Audit Trail Report
Chart of Usage
Entry Log Reports
Entry Log Statistics
Levy Liability
Outstanding Day Accounts
Period Sales Report
Projected Direct Debit Subscription Report
Projected Detailed Subscription Report
Projected Subscription Report
Sales Aged Debtors Report
Sales Ledger Day Book
Sales Ledger Day Book (Detailed)
Total Aged Debtors Report
VAT Turnover Report
Weekly Sales Report
Weekly Sales Audit Table
Utilities
Utilities Menu
WSR – Subscription Fees reported when Due
WSR – Subscription Fees reported when Paid
Choose & Print
Choosing Records
Choose & Print Criteria
Choosing Default Entry
Printing Records
Viewing Records
F1 Help
Attributes
Commands
Field Identifiers
F4 Append
F5 Setup
Maintain E-Mails
Microsoft Word Interface
Reports
Membership Cycle
Maintain Customers
Sales Ledger Posting Routines

Bookings

144

Bookings
Adding Events to the Calendar
Arriving Course Bookings
Arriving & Refunding Bookings
Arrow Key Navigation
Availability Search
Booking Screen Navigation
Booking Displays
Date Navigation
Deposit Transactions
Processing Deposits
Detailed Utilisation Report
Event Bookings
Event Activities
Event Activity Reports
Event Attendee List
Event Details
Event Maintenance
Events & Courses
Arrivals For …
Customer Address Code
Creating a Customer File
Customer Name
F1 Help – Customer Record Search Routine
Membership Number
Member’s Swipe Card
Configuration
Finding Bookings
Finding Group Bookings
Food & Beverage Menu Items
Formatting & Alignment of Itinerary Text
Adding Group Booking Actions
Group Booking Charges
Group Bookings
Producing Confirmation Documents
Producing a Confirmation Letter
Creating Group Bookings
Customer Address Code
Creating a Customer File
F1 Help – Customer Record Search Routine
Home, End, Page Up & Page Down
Amendment History
Creating Individual Bookings
Customer Address Code
Creating a Customer File
Customer Name
F1 Help – Customer Record Search Routine
Membership Number
Member’s Swipe Card
Individual Bookings
Invoice Booking
Moving Event Bookings
Moving Group Bookings
Moving Individual Bookings
No Show Charging
Making a Booking / Booking Arrival
Charging No Shows
Customer Identification / Arrival Routine
Electronic Till Roll / Transaction Audit
Making a Booking
Point Of Sale Operation
Back Office Reporting
Weekly Sales Report / Analysis Codes
Notes
Override Maximum
Print Arrivals For …
Print Bookings Sheet / Detailed Booking Sheet
Print Deleted Booking Reports
Deleted Bookings
Print Diary For …
Printing Event Forms
Print Usage Statistics
Print Utilisation Reports
Quick Reference Guides
Refunding Individual Bookings
Removing Templates
Retail Stock Items
Save Current As Template
Bookings
Bookable Activity Reports
Summary Utilisation Report
Supplementary Bookings
Adding Supplementary Bookings
Deleting Supplementary Bookings
Booking Screen View for Supplementary Items
System Maintenance
Tab Navigation
Templates
Time Navigation
Training Plan
Utilisation Reporting
Viewing Existing Bookings
Viewing Existing Event Bookings
Viewing Existing Group Bookings
Coloured Slot Menu
Closing a Day Account
Open Day Account
Function Key 1 (F1)
Function Key 10 (F10)
Function Key 11 (F11)
Function Key 2 (F2)
Function Key 3 (F3)
Function Key 4 (F4)
Function Key 5 (F5)
Function Key 6 (F6)
Function Key 7 (F7)
Function Key 8 (F8)
Function Key 9 (F9)
Toolbars
Detach Bookings from Groups
Maintain Configuration
- Activity Pricing
- Bundles
Golf
Leisure
Spa
- Managing Staff Rotas

Financials

10

Excel Errors when running Charts
Account Journal Routines
Maintain Analysis Codes
- Analysis Code Pointing Guidelines
- Maintain Analysis Codes
Financial Reports

F&B Point of Sale

160

Choose & Print
Choosing Records
Choose & Print Criteria
Choosing Default Entry
Printing Records
Viewing Records
Blind Cashing Up
Cash Up / End of Day
Back Office
Point of Sale
Copy End of Day
Deferred Declaration Cashing Up
End of Day Procedure
Reason Codes on End of Day
Preset Transaction Audit Values
Electronic Till Roll
Financial Reports
Happy Hour
Macro Security Warning
Security Error
Total Cash Takings
Transaction Audit
Transaction Audit Charts / Graphs
User Activity Audit
X Report
X Report for Till
Total X Report
Receiving Deliveries
Outlet Stock Transfer Routine
Ordering
Orders & Deliveries
Returning Stock Items
Adding Credit To A Levy Account
Levy Transaction Spanning More Than 3 Levies
Levy Transactions
Levy Transactions
Refunding A Levy Top-up
ESP Letterwriter
F1 Help
Attributes
Commands
Field Identifiers
F2 Exit
F4 Append
F5 Setup
F6 Save
Maintain Documents
Maintain E-Mails
Maintain Letters
Microsoft Word Interface
Maintain System Messages
Administration Permissions
Bookings Permissions
Creating An Operator
Deleting An Operator
Food & Beverage Permissions
Password Permissions
Passwords
Printing a List of Operators
Retail / Leisure / PMS / Spa Permissions
F11 – Uncounted
Period End Routine
Stock Check & Period End
Stock Check Routine
Choose & Print Supplier Records
Creating a Supplier
Deleting a Supplier
Monthly Purchase Volumes
Printing All Supplier Records
Purchase Statistics
Suppliers
Function Key 1 (F1)
Function Key 10 (F10)
Function Key 2 (F2)
Function Key 3 (F3)
Function Key 4 (F4)
Function Key 5 (F5)
Function Key 6 (F6)
Function Key 7 (F7)
Function Key 8 (F8)
Function Key 9 (F9)
Toolbars
Food & Beverage
A5 Invoices / Bills
Adding Modifiers to Sale Items
Alternative Quantity
Amending Number of Covers
Amend Sundries
Amend Tables
Best Seller Report
Best Seller Report by Quantity
Building Your Data
Creating Modifiers
Manually Creating Sales Items
Creating Stock Files
Credit Accounts
Customer Identification Against Tables
Discount Percentage (%)
Discount Amount
Entering Transactions
Finding Stock Items
By Product Description
By Stock Group
By Stock Number
By Supplier
Getting The Most From Your System
Gratuities
Historical Period End Report
Hold Trans
How Do I … ?
Item List
List of Menu Items
List of Stock Items
Local Stock Transfer Report
Logging In
Maintain Modifiers
Maintain POS Presets
Identifying a Member
Menu Files
Amend Tables
Customer File Routines
Exit & End of Day
Point of Sale
Print Standard Reports
Sales Item Routines
Stock Routines
Menu Structure
Utilities
X Reports
Merging Tables
Moving Tables Between Sales Areas
Multiple Menu Files
Multiple Modifiers
No Sale
Operator Sales Report
Payment Methods
Quantity
Re-enabling Gratuity Charges
Receipts
Removing Gratuities
Returning Items
Automatically Creating Sales Items
Sales Item Routines
Welcome
Standard Reports
Statements at Point-of-Sale
Stock Links to Menu Items
Stock Replenishment
Stock Routines
Stock Valuation
Current Stock Valuation
Historic Stock Valuation
Sub Total
System Maintenance
Tables
Tables Functionality
Point-of-Sale Screen
Void
Voucher Control Report
Food & Beverage

Users

9

Administration Permissions
Bookings Permissions
Creating An Operator
Deleting An Operator
Food & Beverage Permissions
Password Permissions
Passwords
Printing a List of Operators
Retail / Leisure / PMS / Spa Permissions

System Attachments

1

Attached Documents

Configuration

11

Main Configuration

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- ESP Letterwriter
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